Category Archives: FAQ

Reading Course IDs in Blackboard

One way to see what the course ID is for a specific course is to sign into Blackboard, and enter a course. Once you are inside of your course, as a professor you can click on “Files” in the control panel section. This will open up the files menu making the Course ID visible. The first 5 numbers are the “CRN” (Course Reference Number). All courses have their own unique CRN for that semester. Fall courses will all start with...

Adding your Blackboard profile image and bio

To add your image and update your profile, click on your name in the upper right corner once you are signed into Blackboard. Click on the first icon in the upper left labeled “Edit My Blackboard Profile” From here, you can link your Blackboard profile to your Facebook and/or Twitter account(s), or just upload a picture of yourself by clicking on the “Change Picture” icon. then click on the “Upload New” button to upload a new photo Then Select an...

Java issues using Firefox

Java is a critical part of your online classroom experience. However, recent security concerns surrounding Java mean you may run into problems with the Java plug-in. We have found this is particularly an issue in Firefox. To get Java working correctly, first open up Internet Explorer. Go to: http://java.com, then click on the “free Java Download” button. If you do not have the newest version of Java installed, you will be prompted to download and install the latest version. More...

Setting up a microphone + speakers in Collaborate

Voice chat is one of the most useful features of Blackboard Collaborate. It can also be the most frustrating if your microphone and speakers aren’t set up right. Fortunately, getting your audio set up is easily done. But before we look at audio setup wizard, let’s look at the AUDIO & VIDEO module. The AUDIO & VIDEO module appears in the upper left corner of the Collaborate window. At the bottom of the AUDIO & VIDEO module you’ll see a...

Is your Java up to date?

Blackboard Collaborate runs best when a current version of Java is installed. If you’re not sure whether your Java is up to date, the process for checking this (and installing a current version if you’re out of date) is pretty simple: 1. Go to the verify Java page either by clicking this link or by going to http://www.java.com and clicking “Do I have Java?” 2. Click the big red VERIFY JAVA VERSION button. (Note, if you’re on Windows 8, you’ll...

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