Tag Archives: Issues

Java issues using Firefox

Java is a critical part of your online classroom experience. However, recent security concerns surrounding Java mean you may run into problems with the Java plug-in. We have found this is particularly an issue in Firefox. To get Java working correctly, first open up Internet Explorer. Go to: http://java.com, then click on the “free Java Download” button. If you do not have the newest version of Java installed, you will be prompted to download and install the latest version. More...

Setting up a microphone + speakers in Collaborate

Voice chat is one of the most useful features of Blackboard Collaborate. It can also be the most frustrating if your microphone and speakers aren’t set up right. Fortunately, getting your audio set up is easily done. But before we look at audio setup wizard, let’s look at the AUDIO & VIDEO module. The AUDIO & VIDEO module appears in the upper left corner of the Collaborate window. At the bottom of the AUDIO & VIDEO module you’ll see a...