Is your computer having difficulties associating the join.jnlp file to Java? When a session is opened, the join.jnlp file should try to open using Java. You should get a prompt that looks like the following:

If the Java file isn’t being recognized, you may have to manually associate the “.jnlp” file to Java. Next [...]

There have been a few folks reporting issues with Collaborate not loading the join.jnlp Java file. This might be the anti-virus software installed on the computer that’s stopping Collaborate from loading. Programs such as Kaspersky, AVG, Norton, McAfee etc. to name a few can help protect your computer, but may be protecting a little too [...]

Your Java cache is a temporary storage area where frequently accessed data can be stored for rapid access.
Sometimes it’s necessary to remove this content so that we can confirm that what you have in storage is complete and current.
Since the steps from version to version change, you will have to select the version [...]

Saving your Wimba archives
Wimba & associated archives will not be available come Term 1 of the 2013-2014 fiscal year. If there are any archives you wish to save, you will need to download & save the MP4 file to your computer.
To start, go into the course where the archives are, then go to [...]

Applicable to both students and faculty .
Although we highly encourage you to write in a word processor such as Microsoft Word and save a local copy of what you post in Blackboard, copying / pasting from Word into any Blackboard text field can cause problems. This issue may arise when pasting into announcements, items, test [...]