Getting started with Knowledge (Blackboard)

This series of videos introduces the basics of using the University of Detroit Mercy’s Blackboard course site, which we refer to locally as Knowledge.

Your Computer: You’ll need a proper PC to complete most of your coursework. An iPad, Android Tablet, Windows RT device, or smart phone will be useful for many things, but to post content (online discussion, assignments, etc), take tests, or participate in live classroom sessions you will need a full PC. Mac computers (lap or desktop) are fine, as are Windows 8 devices (laptops, desktops, and hybrid devices like the Surface PRO or Lenovo Yoga line).

Web Browser: Your web browser is the software you use to view the internet. We recommend Firefox or Internet Explorer as a primary browser (Safari and Chrome generally work but are not officially supported and therefore occasionally have issues). Whatever browser you use, please stay up to date with the latest set of patches and updates.

There are a number of other video and text walkthroughs for both students and faculty on this site. To find help for a particular tool, please use the search or browse functions on the right hand side of this page.

You may also want to refer to our Knowledge Intro [PDF] handout for further assistance.