Manage your My Courses list

Your MY COURSES box lists all the courses you have access to on Knowledge. Because we plan to keep courses on the system for several years, you may quickly find this list becomes too long to navigate. Fortunately, you can show, hide and group entries by term to make this list easier to manage. The following video introduces the elements of the MY COURSES box and shows you how to edit its entries.

You may also want to look at Group My Courses by Term

Troubles recognizing the join.jnlp file?

Update May 13, 2014:

IDS has released a tool for Windows which automates the process of associating JNLP files with Java.

Click here to download the JNLP Fix tool. When the program has finished downloading, click run or double-click the “jnlp-fix” program icon to start the process. The “jnlp-fix” program can be deleted once the process is complete.

If you run the program and JNLP files still do not open with Java, please follow the steps below to fix the problem manually.

Is your computer having difficulties associating the join.jnlp file to Java? When a session is opened, the join.jnlp file should try to open using Java. You should get a prompt that looks like the following:

If the Java file isn’t being recognized, you may have to manually associate the “.jnlp” file to Java. Next to the “Open With” option, it should read “Java(TM) Web Start Launcher (default)”. If you get a screen that does not have this option, that would indicate that Java is not properly associated with the .jnlp file type that’s needed to launch Collaborate.

When Java is normally working, you would “Open” the file. But we need to save the file this time in order to get to the properties panel for that file type. Select “Save File”, then click “OK”, and save the .jnlp file to your desktop.

Find the join.jnlp file on your desktop that you just downloaded, Right-click on the file and select “Properties”.

Under the “General” tab, next to “Opens With”, click the “Change” button.

Browse to locate the file : “javaws.exe” Usually the Java web start launcher is located in: C:\Program Files\Java\jre7\bin – (jre7 if you have Java 7, jre6 if you have Java 6).

It should look like this: (Click “OK” on the “Open With” screen below once you have “Java Webstart Launcher selected.)

Then “OK” again on the “Join Properties” window.

Java should be associated with the Webstart Launcher now.

Lecture videos not loading?

Some folks have reported a sporadic issue with lecture videos not loading. The problem appears to be related to cached files on the browser and seems to be more common in Internet Explorer than other browsers. This issue can be resolved by clearing your cache (Temporary Internet Files, in Internet Explorer).

In Firefox

1. Right click in the black space where the video should appear. You should see a menu as in the image below. (If you see a different menu, move your pointer to the outer edge of the black space and right-click again). In the menu, point to THIS FRAME, the hold the SHIFT KEY on your keyboard and click RELOAD FRAME.


You should now be able to click the lecture link and view the lecture normally.

In Internet Explorer

1. Back out of the lecture video.
2. Click the gear icon in the upper right corner of your browser, then select Internet Options

internetOptions3. In the Internet Options window, you should see the General tab selected by default. Under the Browsing History heading, click DELETE. This opens the Delete Browsing History window.

4. Select TEMPORARY INTERNET FILES and COOKIES AND WEBSITE DATA. You may uncheck other boxes if they are selected by default. Then click the DELETE button at the bottom of this window.


5. This will bounce you back to the Internet Options window. Click APPLY at the bottom of this window.


You should now be able to click the lecture link and view the lecture normally.

Still having problems?

Email the Instructional Design Studio ( Indicate the browser you’re using (Firefox, Internet Explorer, Chrome, etc.), and the course and lecture that isn’t displaying.

Copyright Refresher

General Information

  • Work published on or before December 31, 1922 is in the public domain.1
  • Work published between January 1, 1923 and December 31, 1978 is protected for a term of 95 years from the date of publication.1
  • Work published between 1923 and December 31, 1963 may or may not be in the public domain.  You should check Stanford Determinator to determine renewal status.1
  • After 1978, copyright runs for 70 years from the date the author dies, whether the work was published or not.1


Blackboard Course

  • You may include in a course persistent links to electronic journal articles found in databases licensed by University of Detroit Mercy Libraries.
  • You may NOT download electronic journal articles into your course from databases leased by University of Detroit Mercy Libraries.


  • You may include citations to journal print articles in an online course or syllabus.
  • You may NOT make digital copies of print journal articles to include in an online course or syllabus.


  • You may download open source journal articles into a course provided you include the citation to the work.
  • You may download U.S. Federal Government works into course, including, research, facts, and data.


Course Packs

  • Downloading of full-text journal articles are normally not allowed under the UDM Libraries database licenses.  To view all license privileges and restrictions go to and click on Show/Hide Database Details for each database.
  • Chapters of books, plays, poetry may NOT be photocopied and placed in course packs without written permission.



  • UDM full copyright policy for reserve materials is found at:
  • One copy of a complete article may be placed on reserve, but may NOT be used from term-to-term.
  • A maximum of one copy of a journal article per fifteen students may be placed on reserve, but may NOT be used from term-to-term.
  • Photocopies of journal articles from licensed full-text databases may NOT be placed on reserved unless stipulated by vendor.
  • University owned books, journals, and media (video, CD, DVD) may be placed on reserve on a term-by-term basis.



1 — copyright crash course

Create a Banner for Your Blackboard Course Site

In this short video, we use the popular photo sharing site Flickr to find an image we have permission to use, then we edit that image in the free photo editing software PhotoScape and post it on a Blackboard course site. Though this video focuses on creating a banner for a Blackboard course site, the principles can be applied to finding and editing Creative Commons images.

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