Category Archives: For Students

Java issues using Firefox

Java is a critical part of your online classroom experience. However, recent security concerns surrounding Java mean you may run into problems with the Java plug-in. We have found this is particularly an issue in Firefox. To get Java working correctly, first open up Internet Explorer. Go to: http://java.com, then click on the “free Java Download” button. If you do not have the newest version of Java installed, you will be prompted to download and install the latest version. More...

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , , Updated: February 4, 2014

Setting up a microphone + speakers in Collaborate

Voice chat is one of the most useful features of Blackboard Collaborate. It can also be the most frustrating if your microphone and speakers aren’t set up right. Fortunately, getting your audio set up is easily done. But before we look at audio setup wizard, let’s look at the AUDIO & VIDEO module. The AUDIO & VIDEO module appears in the upper left corner of the Collaborate window. At the bottom of the AUDIO & VIDEO module you’ll see a...

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , , Updated: February 4, 2014

Is your Java up to date?

Blackboard Collaborate runs best when a current version of Java is installed. If you’re not sure whether your Java is up to date, the process for checking this (and installing a current version if you’re out of date) is pretty simple: 1. Go to the verify Java page either by clicking this link or by going to http://www.java.com and clicking “Do I have Java?” 2. Click the big red VERIFY JAVA VERSION button. (Note, if you’re on Windows 8, you’ll...

Read more
Bb Collaborate, Bb Collaborate, FAQ , Updated: February 4, 2014

How do I change my email address on Knowledge?

Users can no longer change their email address on Knowledge. Your email address on Knowledge should be your @udmercy.edu email address. If for some reason this is not your Knowledge email address, send ids@udmercy.edu an email from your UDM email account indicating this and your account will be updated.

If you’d rather not use TitanConnect to read and manage your email, you might consider using the forwarding feature built into the UDM email system or set up a desktop email client like Thunderbird. You’ll find instructions for setting up both these options after the jump …....

Read more
Email, Email, FAQ , , , Updated: April 15, 2015
Page 6 of 6...23456