Category Archives: Bb Collaborate

Having issues getting Collaborate to load? Anti-virus software may be the culprit.

There have been a few folks reporting issues with Collaborate not loading the join.jnlp Java file. This might be the anti-virus software installed on the computer that’s stopping Collaborate from loading. Programs such as Kaspersky, AVG, Norton, McAfee etc. to name a few can help protect your computer, but may be protecting a little too much by blocking sites that you want to visit. Unfortunately, they all have different menu items/options making it difficult to instruct how to navigate their...

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , , Updated: February 4, 2014

How to clear my Java cache?

Your Java cache is a temporary storage area where frequently accessed data can be stored for rapid access. Sometimes it’s necessary to remove this content so that we can confirm that what you have in storage is complete and current. Since the steps from version to version change, you will have to select the version of Java currently installed. By clicking on the following link, you will be sent to Java’s site to verify what version of Java you have....

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , Updated: February 4, 2014

Java issues using Firefox

Java is a critical part of your online classroom experience. However, recent security concerns surrounding Java mean you may run into problems with the Java plug-in. We have found this is particularly an issue in Firefox. To get Java working correctly, first open up Internet Explorer. Go to: http://java.com, then click on the “free Java Download” button. If you do not have the newest version of Java installed, you will be prompted to download and install the latest version. More...

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , , Updated: February 4, 2014

Setting up a microphone + speakers in Collaborate

Voice chat is one of the most useful features of Blackboard Collaborate. It can also be the most frustrating if your microphone and speakers aren’t set up right. Fortunately, getting your audio set up is easily done. But before we look at audio setup wizard, let’s look at the AUDIO & VIDEO module. The AUDIO & VIDEO module appears in the upper left corner of the Collaborate window. At the bottom of the AUDIO & VIDEO module you’ll see a...

Read more
Bb Collaborate, Bb Collaborate, FAQ , , , , Updated: February 4, 2014

Students not able to talk or use chat in your Collaborate session?

Blackboard Collaborate is an excellent tool for facilitating live online communication with and between students using voice and text. To communicate using voice, students (and/or faculty) need to click the TALK button in the AUDIO & VIDEO module that appears in the upper left corner of the Collaborate window. Students who do not have access to a microphone can communicate with the rest of the class through the text chat. The chat module appears in the bottom left of the...

Read more
Bb Collaborate , , , , Updated: January 10, 2013
Page 3 of 41234