Tag Archives: anti-virus

Having issues getting Collaborate to load? Anti-virus software may be the culprit.

There have been a few folks reporting issues with Collaborate not loading the join.jnlp Java file. This might be the anti-virus software installed on the computer that’s stopping Collaborate from loading. Programs such as Kaspersky, AVG, Norton, McAfee etc. to name a few can help protect your computer, but may be protecting a little too much by blocking sites that you want to visit. Unfortunately, they all have different menu items/options making it difficult to instruct how to navigate their...