Category Archives: For Faculty

Import a course archive

Archives and exports provide a way for you to easily re-use all content developed for a previous term’s course site. When you export or archive a course, you download a zip file that’s not particularly useful outside of Knowledge. To recover the content in that zip, you’ll need to import it into a course site. This might be a current, official course site with students loaded or, if you’d prefer, you can contact the Instructional Design Studio (ids@udmercy.edu; 313-578-0580) to have a development space set up on Knowledge. Once you have a course site selected, the steps involved in loading an archive into a course site are fairly simple …...

MP4 upload error in Blackboard

It has come to our attention that there is an issues with MP4 files in BB9. Mp4 files are listed as a supported file type but uploading a file produces and error stating that the file is invalid. This has has been reported to Blackboard and they have stated that it is a know issue that they are working on but there is no date for a fix. To address this issue you can use other file types, such as Quicktime. The...

How do I change my email address on Knowledge?

Users can no longer change their email address on Knowledge. Your email address on Knowledge should be your @udmercy.edu email address. If for some reason this is not your Knowledge email address, send ids@udmercy.edu an email from your UDM email account indicating this and your account will be updated.

If you’d rather not use TitanConnect to read and manage your email, you might consider using the forwarding feature built into the UDM email system or set up a desktop email client like Thunderbird. You’ll find instructions for setting up both these options after the jump …....

Send email

Sending email to students enrolled in your Blackboard course site is easy.  Emails can be sent to individual users or to groups of users within the course (for example, all Teaching Assistants).  Each time you send an email you also receive a copy of it.

Note: Email cannot be sent to anyone who is not enrolled in the specific course.

To send email from within a course site …....

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