MP4 upload error in Blackboard
It has come to our attention that there is an issues with MP4 files in BB9. Mp4 files are listed as a supported file type but uploading a file produces and error stating that the file is invalid. This has has been reported to Blackboard and they have stated that it is a know issue that they are working on but there is no date for a fix.
To address this issue you can use other file types, such as Quicktime. The Quicktime file format can take advantage of the same technologies that make MP4 desirable to use. For specifies on the processes for various softwares and file type conversions, please contact IDS for assistance.