Sometimes content types get disabled, resulting in their links not appearing on the course under the appropriate button headings. In this short video, we look at how to re-activate missing content tools....
In a situation where faculty are administering a proctored Blackboard test, such as in a computer lab environment, there have been instances where students get disconnected from the test. Once the student is disconnected the test normally needs to have the attempt cleared and the student needs to restart the test, which is not ideal for the faculty or the student. The student loses all progress and time previously applied to the test. A solution to avoid this situation, is...
Course names automatically update to match the official course title as a part of the TitanConnect / Knowledge synchronization. If you make a change to a course name on Knowledge, it will revert to the official course name (as displayed in TitanConnect)....
Archives and exports provide a way for you to easily re-use all content developed for a previous term’s course site. When you export or archive a course, you download a zip file that’s not particularly useful outside of Knowledge. To recover the content in that zip, you’ll need to import it into a course site. This might be a current, official course site with students loaded or, if you’d prefer, you can contact the Instructional Design Studio (ids@udmercy.edu; 313-578-0580) to have a development space set up on Knowledge. Once you have a course site selected, the steps involved in loading an archive into a course site are fairly simple …...
It has come to our attention that there is an issues with MP4 files in BB9. Mp4 files are listed as a supported file type but uploading a file produces and error stating that the file is invalid. This has has been reported to Blackboard and they have stated that it is a know issue that they are working on but there is no date for a fix. To address this issue you can use other file types, such as Quicktime. The...
