An error in the Ask IDS Helpdesk that was resulting in help requests not being delivered has been resolved. If you posted a question to the Ask IDS helpdesk and did not receive an email copy of your question, please contact the Instructional Design Studio directly (ids@udmercy.edu / 313-578-0580) or resubmit your help ticket. We apologize for any inconvenience this may have caused...
All Users: Please remember that you need to login using your TitanConnect (TC) username and password. If you change your TC password that change will update your Blackboard password, as well. If you need your Titan Connect information please contact the ITS helpdesk 313-993-1500 or Submit A Help Desk Ticket Student Users:If your course is listed as “unavailable”, contact your instructor for information for the date availability. Faculty Users: ORG course will be restored by Friday. If you ORG course...
Beginning around 4:20 or so on Thursday 8/26, Knowledge began returning errors rather than pages. As of 5:00PM ITS has resolved the issue, and Knowledge seems to be running normally....
Next fall, with the start of the 2010-2011 academic year, UDM will be upgrading to the latest version of Blackboard. This update will bring with it significant changes to how you set up and maintain your online course sites. In addition to providing some new course tools — such as journals and blogs — this upgrade streamlines course management, letting you access Blackboard’s features more quickly. You will still be able to use archive files created in the current version...
