Why can't I log in?
You should log in using your TitanConnect user name and password. If you have forgotten your TitanConnect password, visit the TitanConnect home page and click the Forget Password? link at the bottom of the Secure Access Login box:
If you need more help with your account, contact the ITS HELPDESK by phone 313-993-1500 (Monday-Thursday, 8:30am to 7:00pm and Friday 8:30am to 5:00pm) or by email helpdesk@udmercy.edu.
I just changed my password, but I still can’t log in
It can take as much as 15 minutes before a password update is recognized by Knowledge. If you just changed your password and your new password isn’t working, please wait a few minutes and try again.
Shortlink for this post: http://ids.commons.udmercy.edu/?p=322
