Category Archives: Content Area

Avoiding "locked out" students in proctored Blackboard tests.

In a situation where faculty are administering a proctored Blackboard test, such as in a computer lab environment, there have been instances where students get disconnected from the test. Once the student is disconnected the test normally needs to have the attempt cleared and the student needs to restart the test, which is not ideal for the faculty or the student. The student loses all progress and time previously applied to the test. A solution to avoid this situation, is...

MP4 upload error in Blackboard

It has come to our attention that there is an issues with MP4 files in BB9. Mp4 files are listed as a supported file type but uploading a file produces and error stating that the file is invalid. This has has been reported to Blackboard and they have stated that it is a know issue that they are working on but there is no date for a fix. To address this issue you can use other file types, such as Quicktime. The...

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